a2hosting.com – Terminated My Account!!

Me and my partner’s service got terminated due to an accidental inode overlap. Now I understand that a lot of inodes is bad but, we weren’t over the limit yet. Last time I check we weren’t, unless something happened, which we both weren’t aware of because we were both not online at the time. During… the time we weren’t online you sent about 3 emails complaining about the overuse, in which then immediately afterwards (While we just noticed that there was an overuse we werent aware of), came about the termination of the account.My partner then proceeded, to ask for a backup of the files we had in the server, since you went ahead to terminate our account. I’m fine with the termination, that fine, but to then give us a backup which is 2 WEEKS OLD, 2 WEEKS. Now i’m a developer, I make modifications to files every minute I was online on those servers. I did “ALOT” during those 2 weeks, and now I can’t get that back because of your determination to “act fast” based on assumptions we weren’t aware of. And to top it all off you then ask for $25 for the backup. C’mon guys. Seriously. All in all, I just want my server’s file back, I did excruciating work during those 2 weeks and it was well deserved work. And for you to just crush my sense of accomplishment and terminate it is just cruel. I still believe you guys are good, and you were just acting out based on what you saw, but at the same time, please have a little more patience with customers. I wasn’t even online at time time so I didn’t even have the time to view what the problem was initially till my partner told me. (OR at least a refund

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